Shipping & Delivery Policy

Last Updated: 24-03-2025

At FasonArt, we are committed to delivering your orders in a timely and efficient manner. Please review our Shipping & Delivery policy below.

1. Shipping Locations

We currently ship to all around Bangladesh. If your location is not listed, please contact us for further assistance.

2. Processing Time

• Orders are processed within 2 business days after payment confirmation.
• Custom or bulk orders may require additional processing time, which will be communicated to you in advance.

3. Shipping Methods

We offer the following shipping methods:

• Standard Shipping – Estimated delivery time: 7 days
• Express Shipping – Estimated delivery time: 3 days (additional charges may apply)

4. Shipping Fees

• Shipping costs are calculated based on the order weight, delivery location, and selected shipping method.
• Free shipping may be available for orders above a certain amount.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us for assistance.
• FasonArt is not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or customs delays.
• If a package is lost in transit, we will work with the shipping carrier to resolve the issue.

7. International Shipping

• International orders may be subject to customs fees, taxes, and import duties. These charges are the responsibility of the customer.
• Customs policies vary by country, and we recommend checking with your local customs office for more details.

8. Changes and Cancellations

• Orders can be modified or canceled within 1 hours of placement. Once shipped, orders cannot be changed or canceled.

9. Contact Us

For any shipping-related inquiries, please reach out to our support team at: support@fasonart.com